FSG

The Financial Services Guide (FSG) is issued by Vspry Australia Limited ABN 41 631 026 330 (VSPRY) and is an important document designed to assist you in deciding whether to use any of VSPRY’s products and services. It contains information about:

  • our products and services;
  • any potential conflicts of interest in providing you with our products and services;
  • how we and our staff are remunerated;
  • our complaints handling process; and
  • how to contact us.

When we provide information to you about VSPRY’s financial products, we’ll give you a Product Disclosure Statement (PDS) or other relevant disclosure documents. These documents contain important information about the financial product, including its key features, fees, benefits and risks. They will help you make an informed decision about a product, so read the relevant PDS or disclosure documents carefully.

Financial Services Guide

  • Coming soon

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© VSPRY 2019-2021 with all rights reserved. This website is operated by Vspry Australia Limited ABN 41 631 026 330, a public company limited by shares, incorporated in Australia, and whose ultimate holding company is Vspry International Limited ABN 59 631 026 027 ("VI"), a public company limited by shares, incorporated in Australia. VSPRY® is a registered trademark of VI.

 

Our mission is find new and better ways for you to take care of your health, ways that put you in control, and let you decide what’s best for you. We have a vision for a future that will be brighter, and healthier, because it belongs to you.

 

Products and services shown on this website are currently not available for sale until such time as various regulatory and licensing approvals have been granted. The information on this website is general in nature and doesn't consider your personal circumstances, so please take the time to make sure that a product or service is right for you. Products and services are issued by different companies. Saving/investment products are issued by Kinsmen Securities Limited ABN 50 100 139 820 AFSL 222650. Hospital cover products are issued by nib health funds limited ABN 83 000 124 381. PayLater products are issued by Vspry Money Pty Limited ABN 88 638 831 857. Merchant products are issued by Vspry Australia Limited ABN 41 631 026 330. Reward products are issued by Vspry Rewards Pty Limited ABN 88 638 677 595. Technology services are provided by Vspry Services Pty Limited ABN 73 646 565 611. Always read the relevant Product Disclosure Statement, our General Terms, and any product-specific Terms.

 

You can contact us by telephone on 1800 934 185 (or +61 7 3184 4111 if calling from outside of Australia). If you are deaf or have a hearing or speech impairment, you can contact the National Relay Service in Australia on 133 677 and ask for 1800 934 185, or use the SMS Text Relay Service SMS relay by sending a text message to +61 423 677 767. You can visit us at Level 38, 71 Eagle St Brisbane, Queensland, on business days between the hours of 8:30am and 5:00pm. You can send us mail to PO Box 311 Wynnum QLD 4178. You can use our Live Chat service by clicking on the VSPRY Chat icon on this website. You can email us at support@vspry.com. You can message us using Messenger at m.me/vspry.health, or using SMS or WhatsApp on +61 488 857 184.