Code of Conduct

At the core of every great company is a set of clear and consistent values. Our values inform every decision we make and guide us in our behaviours. It is up to all of our people at VSPRY to keep our values alive – they are an important part of who we are, and part of what makes us different.

Our Code of Conduct helps our people make the right choices. It provides further detail of how we should act in accordance with our values of Adhocracy, Adventure, Grit, Just and Simplicity. The principles making up the Code are:

• We act with honesty, integrity, and due skill, care and diligence;
• We comply with laws and with our policies;
• We do the right thing by our customers;
• We respect confidentiality and do not misuse information;
• We value and maintain our professionalism;
• We work as a team; and
• We manage conflicts of interest responsibly.

We love feedback

We are committed to resolution of any concerns or complaints quickly, fairly and efficiently. We welcome feedback and complaints as a positive means of reviewing and improving our business practices. Please refer to our Dispute Resolution Policy for more information.

We would love to get your feedback if we are not living up to our Code of Conduct.

Get in touch

Contact us via VSPRY CHAT or telephone us at our Australian office on +61 7 3184 4111, or at our United Kingdom office on +44 131 381 3939.