Family violence statement

We are committed to providing support to our partners and employees affected by family violence.

Our commitment

We are committed to providing support to our partners and employees affected by family violence. We will achieve this through training and support of our employees and directors, engaging with sensitivity, dignity, respect and compassion and protecting information and privacy. We will also refer cases to specialist support services that can help with family violence.

Safety is paramount

Whenever family violence is identified or suspected, our priority is the safety of the person affected by family violence and the protection of their family. We will strive for the early recognition of family violence.

How we help

  • We will ensure our employees have training so that they are aware of our family violence procedures and can identify and deal appropriately and sensitively with those affected by family violence.
  • We will protect private and confidential information of those affected by family violence through ensuring we have processes in place to secure this information.
  • We will inform our employees about information and support processes available to assist those experiencing family violence.
  • We will refer to specialist services where we can.
  • We will support our employees and partners who are affected by family violence or where they have assisted someone affected by family violence.

What is family violence?

Family violence is “violent, threatening or other behaviour by a person that coerces or controls a member of the person’s family … or causes the family member to be fearful”. Family violence includes physical violence, emotional abuse, financial or economic abuse and damage to property.

Specialist services

  • 1800RESPECT-, telephone 1800 737 732 (24 hours), a 24 hour national sexual assault, family and domestic violence counselling line for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault.
  • NSW Domestic Violence Line-, telephone 1800 656 463 (24 hours), a Domestic Violence Line is a NSW statewide telephone crisis counselling and referral service for women, including trans women.
  • Lifeline-, telephone 13 11 14, a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.
  • Relationships Australia-, telephone 1300 364 277, a leading provider of relationship support services for individuals, families and communities. It aims to support all people in Australia to achieve positive and respectful relationships.
  • MensLine Australia-, telephone 1300 789 978, supporting men and boys who are dealing with family and relationship difficulties. 24 hour telephone and online support an information service for Australian men.
  • ACON-, telephone (02) 9206 2000, a LGBTI health organisation offering information, referrals, counselling, advocacy and practical support for LGBTI people experiencing family and domestic violence.